Privacy Policy
Spanish Lake Blacksmith Shop, Inc. is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect personal information you provide online.
Spanish Lake Blacksmith Shop’s Commitment to Online Security
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Billing information is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online orders or requests. All SPANISH LAKE BLACKSMITH SHOP, INC. agents and contractors with access to personal information obtained on the SPANISH LAKE BLACKSMITH SHOP, INC. web site are also bound to adhere to this policy.
Personal Information that SPANISH LAKE BLACKSMITH SHOP, INC. May Collect Online
SPANISH LAKE BLACKSMITH SHOP, INC. collects the following types of personal information as it relates to order placed on our website: names, postal and e-mail addresses, phone and facsimile numbers, billing information, and shipping information.
SPANISH LAKE BLACKSMITH SHOP, INC. does not collect or maintain information from those actually known to be under the age of 13, and no part of our site is structured to attract anyone under the age of 13.
How SPANISH LAKE BLACKSMITH SHOP, INC. May Use Personal Information Collected Online
SPANISH LAKE BLACKSMITH SHOP, INC. will not use your personal information other than for the purpose for which it was submitted without your consent. We use personal information to process orders that you have placed with us, reply to inquiries, handle complaints, provide operational notices, and in program record keeping. We also process business and billing requests related to orders placed through our website. At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a list to receive information about other SPANISH LAKE BLACKSMITH SHOP, INC. programs and services. At any time you can add or remove your name from our mailing list by contacting us at bob@spanishlake.com
How Your Information May Be Shared
SPANISH LAKE BLACKSMITH SHOP, INC. never sells or rents personal information. Our secure shopping cart encrypts your credit card information, providing our staff with only the type of card and the last four digits. Your credit card provider simply informs us that your purchase is accepted or denied.
We will also release personal information to appropriate governmental authorities under the following circumstances:
- Where release is required by law (for example, a subpoena) or regulation, or is requested by a government agency conducting investigations or proceedings;
- Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of, or
- Where your communication suggests possible harm to others.
Help Us Keep Your Personal Information Accurate
Let us also know if any of your contact information changes so that we may process your orders promptly and without undue delay.
Computer Tracking and Cookies
Our
web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. SPANISH LAKE BLACKSMITH SHOP, INC. uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the SPANISH LAKE BLACKSMITH SHOP, INC. site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.
Problems
If you have a complaint about SPANISH LAKE BLACKSMITH SHOP, INC.'s compliance with this privacy policy, you may contact us at bob@spanishlake.com or phone us 636-463-7211. If we are unable to resolve your complaint to your satisfaction, you may elect to file the complaint with the Bureau Network Division of the Council of Better Business Bureaus, Inc.
